Turn WhatsApp chats into orders.
Chat Order is a workspace for teams that take orders over WhatsApp. Connect the business number, keep every order on a board, send payment details, and see what needs delivering today.
The orders are in the chat. The work is everywhere else.
When orders live in WhatsApp, it is easy to lose track of what has been confirmed, paid, or promised for today.
Orders mixed into everyday chats
New requests sit next to personal messages, so an unpaid or unconfirmed order is easy to miss.
No single view of each order
Payment status, items, and delivery time often live in separate notes or in someone's head.
Invoices and reminders sent by hand
Payment details and follow-ups are typed again for each customer, which takes time and invites mistakes.
Today's deliveries are easy to overlook
Without a calendar of open orders, a busy morning can start without a clear list of what to deliver.
What Chat Order includes
The tools are built around the work that already happens after a customer messages you.
WhatsApp QR connect
Connect the business WhatsApp account by scanning a QR code, then keep conversations in the inbox.
Order board from chats
Turn chats into cards on a kanban board so you can move an order from new to delivered.
Invoices with bank Pay To
Send payment details from your business bank settings instead of retyping them for every order.
Delivery calendar and daily reminder
Plan deliveries on the calendar and, if you enable it, get a daily WhatsApp reminder of today's open orders.
Automatic message templates
Send prepared messages when an order enters a stage, such as asking for payment or confirming it is on the way.
Revenue and net profit
See revenue and net profit on the dashboard so the day's work is visible in one place.
Owner and Staff roles
Owners can manage the business and settings. Staff can do the daily work they are allowed to do.
Multiple businesses
Keep more than one business in the same account, each with its own board, staff, and WhatsApp connection.
How it works
A short path from a WhatsApp message to an order you can deliver.
Step 1
Connect WhatsApp
Scan a QR code in Chat Order to connect the business WhatsApp account.
Step 2
Turn chats into orders
New conversations become cards on the order board, with the customer and message history attached.
Step 3
Confirm payment and delivery
Send invoice details from your bank Pay To settings, then set a delivery date and time on the calendar.
Step 4
Deliver what is due today
Use the calendar, today's delivery count, and the optional daily WhatsApp reminder to see open orders.
Take a closer look at the app
See how easy it is to manage WhatsApp conversations, customer orders, and daily operations all in one place.
View larger image: Delivery calendarDelivery calendar
View larger image: Order boardOrder board
View larger image: Dashboard with order reportDashboard with order report
Pricing
Most popular
Starter
Free
- WhatsApp integrated
- Order board
- Invoices
- Calendar
What customers say
See how businesses are making order management easier and more efficient with WhatsApp.
Easier Order Management
Managing orders through WhatsApp has never been this easy. Everything is more organized, and we no longer have to keep track of customer orders manually. It saves us so much time!
A Better Customer Experience
Our customers love how easy it is to place orders through WhatsApp. They can simply chat with us, choose their products, and complete their orders without any complicated process.
More Efficient Daily Operations
This app has made handling daily orders much smoother. We can manage incoming orders, track their status, and keep customers updated all in one place. Highly recommended for businesses that use WhatsApp to sell!
Seamless WhatsApp Integration
We love how seamlessly it works with WhatsApp! Our customers can place orders using the chat they already know and use every day. No need for them to install another app, and managing orders has become much easier for our team.
Questions
What People Want to Know About the App
What is Chat Order?
Chat Order is a workspace for businesses that take orders over WhatsApp. It keeps conversations, orders, invoices, and delivery dates in one place.
How do I connect WhatsApp?
In the app, connect a WhatsApp channel and scan the QR code with the business WhatsApp account. Chat Order does not send messages through that connection until you (or an automatic template) send them.
Can more than one person use it?
Yes. A business has Owner and Staff roles. Owners can manage settings and staff; staff can work on the orders they have access to.
Can I run more than one business?
Yes. You can keep multiple businesses in the same account, each with its own board, staff, and WhatsApp connection.
How do daily delivery reminders work?
If you turn the reminder on in business settings, Chat Order can send a WhatsApp message at the time you choose, listing today's open deliveries, to the numbers you configure — not to customers.
Bring your WhatsApp orders into one place.
Sign in with the Google account your team uses for Chat Order.